There is no term to this agreement. You may cancel your service at any time. Maid To Please also reserves the right to cancel your service at any time.
We will provide the most professional cleaning service where all the employees are bonded and insured and have been thoroughly trained with the most technologically advanced products and equipment.
We will provide all of the cleaning supplies, vacuums, and equipment. Should you wish for us to use one of your products, upon approval by our office, an MSDS would need to be provided.
We guarantee our employees will not smoke, drink, eat, watch TV or listen to the radio in the homes they are cleaning.
We will arrive on the day scheduled as requested and agreed upon; however, Maid To Please reserves the right to close our office at any time, due to inclement weather.
If it is necessary for you to cancel or skip your regular cleaning, we appreciate a phone call prior to the cleaning team arriving. If we do not receive notice prior to their arrival, a $25.00 fee will be assessed to cover expenses. The same fee will be charged should you fail to leave a door unlocked if that was the agreement made on entrance to your home.
Since we normally do not bill for services provided, payment is expected at time of cleaning. We accept cash, checks written out to Maid To Please or we accept MasterCard and Visa. If payment is not received at time of cleaning, a $5.00 finance charge will be assessed. A 18% finance charge will be added to unpaid balances over 30 days and accrue monthly.
CANCELLATIONS AND RESCHEDULES
We understand schedules change or additional cleanings are needed. Please give our office a call and we will do everything we can to accommodate your request. Please keep in mind, should you reschedule your cleaning we may not be able to accommodate your request with the same cleaning team you are accustomed to.
If someone in your home is sick (contagious) please contact our office and we will be happy to reschedule your cleaning.
HIRING OF MAID TO PLEASE STAFF
You agree not to hire past or present employees of Maid To Please for a period of not less than 2 years from the date that employee last worked for Maid To Please. In the event that you feel you must hire an employee of Maid To Please in spite of this agreement, then a $2500.00 referral fee is due immediately upon employment of the past/present employee, regardless of regular employment or on a contractual basis.
QUALITY OF CLEANING
Please call us if you are happy or unhappy with the quality of work that was done in your home. We sincerely appreciate your compliments and we make sure to pass them on to the employees. If for some reason the cleaning has not met your expectations, make sure to let us know and we will be more than happy to correct the problem. We want to make sure you are completely satisfied!
Any client of Maid To Please that refers another client will receive a one time $15.00 referral fee discount off their cleaning. Credit will be applied after Maid To Please has completed the first cleaning.